Tom Post

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When Friends Fight

 

Seven Helps for Effective Communication

#1.  Be Available-Be Ready to Talk when They’re Ready.

  • James 1:19 - Be quick to listen.

  • Matthew 5:23-26 - Resolve conflicts ASAP. It affects your worship.

When you make yourself available to someone, you give him or her a sense of importance.  If you want to successfully connect with them, allow interruptions in your schedule!

One of the biggest myths going today is the myth of ‘quality’ time. You get quality moments by spending larger quantities of time with people.  Out of quantity comes the quality.

The other major myth is that ‘it’s the big moments that count’.  The truth is, it’s not the big times people remember most, it’s the consistent small moments that will mold their lives and nurture your relationship with them.

#2. Be guided by love.

  • Colossians 3:12-14 - Humility and putting the other person first is required. All of the reconciliation actions we are to exhibit are guided by the principle of loving each other.

#3.  Determine to be a Good Listener and Determine to Understand.

A Good Listener is someone who:

  • Gives the speaker their undivided attention

  • Maintains good eye contact

  •  Uses body language to signal continued interest

  • Doesn’t think they know the other person so well that whatever they have to say can be predicted.

  • Doesn’t interrupt

  •  Attempts to affirm the speaker’s feelings

  • Asks probing questions and practices ‘active listening’

  • Addresses personal ‘communication barriers’

Consider these principles taken from Proverbs:

  • Proverbs 29:20 - Speaking hastily is foolish.

  • Proverbs 11:9 - True understanding leads to freedom.  Failure to listen hurts the other person.

  • Proverbs 18:13 - Don’t interrupt.

  • Proverbs 18:17 - Our goal should be to listen first, and present our own perspective last.

  • Proverbs 18:21 - A controlled tongue brings desired peace.

  • Proverbs 16:32 - The virtue is not in who ‘wins’.  It is the process of communication that is often more important than the outcome.

  • James 1:19 - THINK before you speak.

#4.  Determine to Talk With the Other Person Rather Than At Them.

Check your motive in communicating.

Are you focused on making demands? Self-expression is not dialogue. 

Are you showing the other person respect?

  • How do you sound to the other person?

  • How do you know you were understood? (Blue is not always ‘blue’)

  • Misperceptions are the problem of the speaker as well as the listener!

Take a look…

  • Proverbs 28: 25 - Check your motives!

  • Proverbs 10:12 - The wrong attitude will only make things worse.

  • Proverbs 25:8 - Pray about things before confronting others.

  • Proverbs 29:22 - Confrontation done in anger usually leads to sin.

  • Eccl 5:3 - Fools talk a lot.  Wise people listen more.

  • Proverbs 10:14 - Insisting on being heard is foolish. Listening makes more progress.

#5.  Determine to be Self-controlled.

Here’s an interesting observation -The louder the speaker’s voice gets, the less the hearer is able to hear!

  • Proverbs. 12:16 - It is smart to have a ‘tough shell’ at times. (see also Prov 19:11)

  • Proverbs 14:29 - Patience always leads to better understanding, while impatience always leads to negative results.

  • Proverbs 21:23 - Guarding what we say is always beneficial.

  • Proverbs 15:1 - If you are really interested in communicating, answer softly.

  • Proverbs 15:18 - Issues can never be solved in anger.

  • Proverbs 20:3 - Resist the urge to quarrel.

#6.  Determine Not to Hurt the Other Person.

This doesn’t mean you should avoid discussing things you know will hurt (Proverbs 17:10; 28:23; 29:1).  It means that you avoid being hurtful.  Avoid words packed with value judgments such as:  “That’s ridiculous”, “How absurd”, “That was really stupid”, “That’s a waste of time”, “You never…”,  or “You always. . .”

Truthfulness is imperative.  Ephesians 4:25-32 is the perfect model of Godly communication.  Putting off all “falsehoods” involves not only blatant lying, but also includes the intent to deceive by telling half-truths or intentionally misleading the other person.

  • Proverbs. 15:28 - Weigh your words and the possible consequences of using them carefully.

  • Proverbs 18:6-8 - Harsh words to others will eventually be destructive to you.

  • Philippians 4:8 - Always build one another up and never tear one another down.

  • Proverbs 18:21 - The tongue has the power of life and death and we need to always guard it.

  • Proverbs 12:18 - The spoken word has the power to either heal or to wound.

#7.  Be lead by the Holy Spirit.

  • Galatians 5:15-16,19-23, 15-16 tells us to refuse to nit-pick. Don’t be so proud of your own opinions that you fail to see your own falleness. Good listening provides what the Spirit itself gives: Patience, kindness, goodness, faithfulness, gentleness, and self-control.

Why is it hard for us to deal with conflicts the right way?